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Five9
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Five9 Agent Assist
Ebook Five9 Agent Assist
Five9

Lake County Health Department Moves to the Cloud in 48 Hours
Case Study Lake County Health Department Moves to the Cloud in 48 Hours
Five9

Five 9 Helps Pilot Freight Services Cut Call Abandonment to 2%
Case Study Five 9 Helps Pilot Freight Services Cut Call Abandonment to 2%
Five9

BISSELL Digitally Transforms its Contact Centers
Case Study BISSELL Digitally Transforms its Contact Centers
Five9

A 16-Year Relationship Built on Trust
Case Study A 16-Year Relationship Built on Trust
Five9

Nutrisystem Boosts Efficiency with Five9 Workflow Automation
Case Study Nutrisystem Boosts Efficiency with Five9 Workflow Automation
Five9

TruConnect Leverages AI to Reduce Costs and Optimize Customer Service
Case Study TruConnect Leverages AI to Reduce Costs and Optimize Customer…
Five9

Bakkt Raises the Bar for Customer Experience
Case Study Bakkt Raises the Bar for Customer Experience
Five9

ConnectWise Improves Uptime and Streamlines Communications
Case Study ConnectWise Improves Uptime and Streamlines Communications
Five9

Teladoc Health Leverages Agent Assist to Improve Efficiency and Call Quality
Case Study Teladoc Health Leverages Agent Assist to Improve Efficiency and…
Five9

Public Partnerships Works from Home with Five9
Case Study Public Partnerships Works from Home with Five9
Five9

Majestic Wine Uses Agile Five9 Solution to Match Business Momentum
Case Study Majestic Wine Uses Agile Five9 Solution to Match Business…
Five9

Vibrant Customizes Member Experience with Five9 and Microsoft Teams
Case Study Vibrant Customizes Member Experience with Five9 and Microsoft…
Five9

Linear Integrates with Five9 and Zoom Phone
Case Study Linear Integrates with Five9 and Zoom Phone
Five9

Covid Clinic Goes Live with Five9 and Finds $2M in Savings
Case Study Covid Clinic Goes Live with Five9 and Finds $2M in Savings
Five9

Guardian Provides Exceptional Remote Customer Service
Case Study Guardian Provides Exceptional Remote Customer Service
Five9

Cloud Solution Improves the Customer Experience
Case Study Cloud Solution Improves the Customer Experience
Five9

Virtual Agents Activate Thousands of Non-Emergency Rides
Case Study Virtual Agents Activate Thousands of Non-Emergency Rides
Five9

Ygrene Gains Platform Reliability and Reduces Handle Time 50% with Five9
Case Study Ygrene Gains Platform Reliability and Reduces Handle Time 50%…
Five9

Pizza Hut Orders Up Better Customer Experience
Case Study Pizza Hut Orders Up Better Customer Experience
Five9

BPO Zevas Pivots Employees to Work Remotely with Five9
Case Study BPO Zevas Pivots Employees to Work Remotely with Five9
Five9

Improving Agent Experience at TBI with Five9
Case Study Improving Agent Experience at TBI with Five9
Five9

PAR Delivers Superior CX with Five9 and Zoom
Case Study PAR Delivers Superior CX with Five9 and Zoom
Five9

Empowering Workforce Flexibility with Five9
Case Study Empowering Workforce Flexibility with Five9
Five9

RoundPoint Mortgage Turns to Digital Engagement to Service Homeowners
Case Study RoundPoint Mortgage Turns to Digital Engagement to Service…
Five9

Nonprofit Deploys Contact Center in a Day
Case Study Nonprofit Deploys Contact Center in a Day
Five9

Hoglund Leverages Five9 to Save Over $1 Million
Case Study Hoglund Leverages Five9 to Save Over $1 Million
Five9

Improving Agent and Customer Experience with Five9 Zendesk Integration
Case Study Improving Agent and Customer Experience with Five9 Zendesk…
Five9

Delivering Better CX to Patients at Gonzaba Medical Group
Case Study Delivering Better CX to Patients at Gonzaba Medical Group
Five9

Stratasys Moves to the Cloud with Five9
Case Study Stratasys Moves to the Cloud with Five9
Five9

Powering Exceptional Multilingual Customer Experiences for Global Brands
Case Study Powering Exceptional Multilingual Customer Experiences for…
Five9

NJ 211 Stays Open for Its Community During Disasters
Case Study NJ 211 Stays Open for Its Community During Disasters
Five9

University Moves to the Cloud in Four Days
Case Study University Moves to the Cloud in Four Days
Five9

Jackson Hewitt Improves Agent Performance With Five9 Enterprise WFM
Case Study Jackson Hewitt Improves Agent Performance With Five9 Enterprise…
Five9

University Doubles its Call Volume without Adding Staff by Using Five9
Case Study University Doubles its Call Volume without Adding Staff by Using…
Five9

University Goes Remote Over the Weekend
Case Study University Goes Remote Over the Weekend
Five9

2025 Customer Experience Report
Report 2025 Customer Experience Report
Five9
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