The Power of Fusion: Five9 and Salesforce

1 Pages

This infographic illustrates the evolution and value of the Five9–Salesforce partnership, showing how unifying CCaaS and CRM eliminates CX friction. It contrasts fragmented “before” experiences with a unified agent view that combines voice, routing, transcription, AI, and CRM data. The visual highlights scale metrics, customer adoption, and milestone innovations over 15+ years of collaboration. It positions Five9 Fusion for Salesforce as a foundation for smarter CX, enabling better agent productivity, real-time insights, and measurable business impact.

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Infographic

The Power of Fusion: Five9 and Salesforce

The Power of Fusion: Five9 and Salesforce

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