adHere transformed its underperforming outbound contact center into a major revenue engine using Five9 outbound dialing and automation. Previously operating at a loss with low contact rates, adHere leveraged Five9’s smart dialers and third-party integrations to dramatically improve efficiency. The result was a 564% year-over-year increase in call center revenue and 20,000 daily live interactions. Automation freed managers to focus on coaching, while scalable cloud infrastructure supported rapid growth. Five9 helped adHere turn outbound CX into a profitable, high-impact channel.

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