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Vattenfall Delivers Cross-Channel Experience with Genesys

Vattenfall Delivers Cross-Channel Experience with Genesys

Genesys
Pages 4 Pages

SUCCESS STORY Vattenfall Delivers Cross-Channel Experience with Genesys Vattenfall Customer Service Nordic provides customer service to utility customers. The company turned to Genesys for a service platform that supports all interaction channels. The result is increased customer satisfaction and a return on investment in less than a year. AT A GlAnCE Vattenfall Customer Service nordic. www.vattenfall.com Industry: Utilities number of cu

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