Case Study

How OneDigital uses feedback to connect employees to their benefits programs

How OneDigital uses feedback to connect employees to their benefits programs

Pages 2 Pages

Since its founding in 2000, OneDigital has evolved into the nation’s leading health, retirement/wealth, and HR advisory firm focused on empowering business growth for employers of all sizes. The company stands out in the industry due to its focus on its customers’ members, not just on the customers themselves. That focus on the end-user drives a lot of OneDigital’s strategies and the programs it builds, and it’s enabled by a key part of OneDigital’s toolbox: SurveyMonkey Enterprise. Strategic goal: Gain organization-wide control over customer feedback programs Help customers engage members Understand brand awareness and satisfaction Solution: SurveyMonkey Enterprise Eloqua integration Success factors: Ease of use Ability to benchmark Integration with marketing platform Ho

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