Case Study

How Google’s Business Messages helped NAB serve more customers digitally

How Google’s Business Messages helped NAB serve more customers digitally

How Google’s Business Messages helped NAB serve more customers digitally CASE STUDYWant to learn more? Visit us at Khoros.com or email us at questions@khoros.com Khoros handled the Google’s Business Messages setup, so it was incredibly simple from our end and the channel was up and running in record time. Head of Digital Engagement and Social Media, National Australia Bank Reveka KatakisExecutive summary Want to learn more? Visit us at Khoros.com or email us at questions@khoros.com National Australia Bank (NAB) is one of Australia’s largest financial service institutions, with 32,000 colleagues serving nine million customers at more than 900 locations. NAB is investing in improving its simple and digital experience for customers and colleagues. NAB had already partnered wit

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