California Mutual Saves Time and Money by Simplifying Reconciliations and Increasing Self-Service
California Mutual Saves Time and Money by Simplifying Reconciliations and Increasing Self-Service
2 PagesCASE STUDY California Mutual Saves Time and Money by Simplifying Reconciliations and Increasing Self-Service California Mutual Insurance Company was in search of an Electronic Bill Presentment and Payment (EBPP) Platform that could seamlessly integrate with their policy administration system. They needed a solution that could simplify payment reconciliations, enhance the user experience, and offload compliance liability. After implementing Invoice Cloud, California Mutual has seen several benefits, including: • Higher customer satisfaction and e-payment adoption • Increased self-service, paperless, and AutoPay adoption • Reduced staff workloads • Automatic technology updates • PCI Level 1 Compliant security SINCE IMPLEMENTATION: Since Month 1 – California Mutual Insurance Company s
