Case Study

City of King Improves Efficiencies and Customer Experience by Simplifying Payments

City of King Improves Efficiencies and Customer Experience by Simplifying Payments

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CASE STUDY City of King Improves Efficiencies and Customer Experience by Simplifying Payments The City of King was in search of an Electronic Bill Presentment and Payment (EBPP) platform that could seamlessly integrate with its core billing software to simplify payment processing and enhance the user experience, while providing the highest level of data security. After switching to Invoice Cloud, the City of King has seen several benefits, including: BY THE NUMBERS: City of King saw: “Since implementing Invoice Cloud payments are much more convenient for everyone. Processing payments has become so much easier that we were able to allocate the time and resources saved to other top priorities in our busy office." Susan O’Brien Director of Finance and Personnel City of King 19X i

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