Heather Bussing, an employment attorney, outlines key strategies for handling problematic employees while navigating U.S. employment laws. In the U.S., at-will employment allows termination without cause, but employers often avoid it due to emotional and financial costs. Bussing emphasizes understanding the root causes of employee issues, offering compassion, and using coaching rather than punishment. She advises against setting up employees for failure and suggests alternatives like offering time off, training, or transferring roles. Compassion and communication are essential for finding solutions, even when termination becomes necessary.

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