Case Study

VOZIQ reduces customer churn twice as fast

VOZIQ reduces customer churn twice as fast

Pages 1 Pages

VOZIQ reduces customer churn twice as fast with Lexalytics ©2016 Lexalytics Inc. All rights reserved. Company VOZIQ Industry Customer Experience Management for Contact Centers Products and Services customer churn reduction, contact center efficiency, managed customer analytics services, and more Website voziq.com Social @voziq Objective VOZIQ offers a suite of Customer Experience Management solutions and services for contact and call centers. Organizations rely on VOZIQ for help in improving customer experience, lowering costs, and reducing customer churn. Traditional churn prediction models rely on data gleaned from transaction histories and demographics, but this method fails to incorporate dynamic consumer-generated input with real customer needs, wants, wishes and feeli

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