Case Study

Lintech reduces churn, increases revenue

Lintech reduces churn, increases revenue

Pages 4 Pages

Lintech International, a specialty chemicals distributor, used Qlik Sense to enhance decision-making and operational efficiency, initially reducing customer churn by 10% and generating millions in additional revenue. Migrating to Qlik Sense SaaS allowed the company to expand analytics to HR and operations, improving metrics such as missed shipment scans, which dropped from 8.3% to under 1%. Leveraging features like predictive analytics, data alerts, and automation with NPrinting, Lintech streamlined communication and gained actionable insights. Looking ahead, the company plans to use Qlik AutoML to predict and address churn proactively, ensuring continued growth and strategic advantage.

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