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“Unprecedented” customer satisfaction and increased revenue driven by technology major’s new approach to customer retention

“Unprecedented” customer satisfaction and increased revenue driven by technology major’s new approach to customer retention

Genpact
Pages 3 Pages

PROCESS • ANALYTICS • TECHNOLOGY “Unprecedented” customer satisfaction and increased revenue driven by technology major’s new approach to customer retention Generatin G HiGH teCH impa Ct Case Study Client industry Business need addressed A global manufacturer of technology products High tech Improve customer experience to retain and continue to cross sell to existing customer base Genpact collaborated with a global manufacturer of tech

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