The sales team was working without limits on pricing and quoting. Without guardrails in place, they were able to offer discounts that were too large
The sales team was working without limits on pricing and quoting. Without guardrails in place, they were able to offer discounts that were too large
3 PagesCUSTOMER SUCCESS STORYCUSTOMER SUCCESS STORY + 855.255.8391 | simplus.com © Simplus, 2016. All rights reserved. BigCommerce Austin, TX, USA E-Commerce www.bigcommerce.com Headquarters Industry Website The Challenge “ - Nicole Smith Solutions Architect The team at BigCommerce faced three main challenges: Unchecked Sales Quoting Failed Implementation Best Practices BigCommerce is an e-commerce software company that offers hosted shopping cart solutions for a variety of businesses. From enterprise solutions to emerging businesses, the BigCommerce platform is built to solve the common issues of on-premise e-commerce software. Like many startups, sales was like the Wild West. They did whatever they wanted, they threw pricing whichever way they wanted to. So we were searching for a so
