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Case Study

Remote Support – Without Limits

Remote Support – Without Limits

TeamViewer
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Ernsting’s family, a leading German textile retailer, optimized IT support for 12,000 employees and 1,920 stores using TeamViewer Tensor. The solution integrates directly into store iPads via the "Endlosregal" app, enabling rapid troubleshooting, efficient remote support, and enhanced customer service.

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