Process optimization and cost minimization across customer communications
Process optimization and cost minimization across customer communications
2 PagesThe life insurance company is a joint venture between two leading conglomerates - one of the world's largest insurance companies, and one of the world’s largest two and three-wheeler manufacturers. This company is one of the premier and fastest growing insurance companies in India, with presence in more than 550 locations, over 60,000 insurance consultants and a rapidly increasing customer base of more than 2.5 million. Process optimization and cost minimization across customer communications Case Study UniServe TM | CCM Enterprise Agility Challenges ? Finding an efficient solution for tedious and time-consuming Policy bond generation process ? Optimizing manpower-intensive and error-prone process of inserting Riders/Covers in Policy bonds despite rapidly increasing customer
