A Leading telecom service provider in UK having extensive enterprise lines of business and operating across 30 countries wanted to digitally transform their enterprise customer experience. Their existing IT systems were not equipped to meet the challenges. They needed a solution which addressed their operational inefficiencies and customer dissatisfaction. We helped them in redefining their processes to gain sustainable competitive advantage. Digital transformation of B2B customer experience to reduce operational costs and enhance customer loyalty Case Study UniServe TM | B2B CEM Our intensity. Your agility. www.in10stech.com B2B Customer Experience Management solution: Our B2B Customer Experience Management solution built on UniServeTM Platform is a unified digital enterprise cust

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