CASE STUDY SUMMARY NOSHOWS BY 60 PERCENT OB/GYN Practice Reduces CASE STUDY Christina Haag, the practice administrator and a women’s health nurse practitioner at Bedford Commons OB-GYN, thought the practice could do a better job of communicating with their patients. “We were trying to enter the twenty-first century with our patients,” says Christina. “We wanted to be able to text our patients appointment reminders and customize those messages. Solutionreach enabled us to do that very easily.” Amanda Giglio, the practice’s administrative coordinator agrees, and believes the technology oered through Solutionreach makes things easier for their patients. “Solutionreach helped us identify that although our approach of putting the patient first and some of our best practices are old

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