Case Study

OB GYN Medical Group Reduces No-Shows

OB GYN Medical Group Reduces No-Shows

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“Patients were asking us for appointment reminders because they were receiving them from other appointment-based services. The combination of our no-show rate, the frequency in hearing our patients ask for a reminder, and how tightly we were managing our providers’ busy schedules meant we had to do something.” -Tina Holton, Practice Manager Tina knew where to turn “I’m very fortunate to have worked with Relatient previously. I got reconnected with them right away and we saw a return on our investment within the first month. Now our patients can cancel from their phones and we are often able to reschedule them at that point. That frees up the current appointment for same day work-ins instead of lost revenue.” -Tina Holton OB GYN Associates of Cookeville are located in Cookeville, T

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