Eye Care Practice Reduces Phone Calls By 50 Percent
Eye Care Practice Reduces Phone Calls By 50 Percent
2 PagesCASE STUDY SUMMARY REDUCES PHONE CALLS Eye Care Practice by 50 Percent CASE STUDY The sta at Advanced Eyecare of Chino was looking for a simple solution to communicate in real time with their patients. Multiple doctors and their practice management software recommended Soltuionreach, so the practice decided to give it a try. “Implementing Solutionreach was painless and easy,” says Kayla Stephens, marketing director at Advanced Eyecare of Chino. “And using the software is pretty self-explanatory.” While Kayla is familiar with the features of the platform, she also takes advantage of the customer support options that are available to her. “I love chatting online with customer support because I can be helping patients at the same time,” Kayla explains. “I find every single time I
