Morrisons - Uncovering The Reasons Behind The Scores And Putting More Focus On Key Drivers Of Satisfaction
Morrisons - Uncovering The Reasons Behind The Scores And Putting More Focus On Key Drivers Of Satisfaction
1 PagesE: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY MORRISONS Q Impact Analysis helps stores focus on what really matters to customers Q Management have their eyes opened Uncovering the reasons behind the scores and putting more focus on key drivers of satisfaction T hanks to Feedback Ferrets text analytics engine, Morrisons, one of the UK’s largest supermarket FKDLQVKDV?QDOO\XQFRYHUHG the key issues lurking behin
