Eurocamp - By Listening And Acting On The Negative Comments, We Have Won Unhappy Customers Back Into The Fold
Eurocamp - By Listening And Acting On The Negative Comments, We Have Won Unhappy Customers Back Into The Fold
1 PagesE: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY EUROCAMP clear demonstration of the power of listening to and empathising with your customers. Investment priorities Eurocamp had considered investing in a major upgrade of the outdoor furniture on all their campsites. Prior to VLJQLQJR?WKLVLQYHVWPHQW perceptions about the furniture were analysed from all customer comments about their campsite placement, and how tho
