Case Study
Eurocamp - Increased Re-Bookings Rate, £Millions Saved In Capital Expenditure And More Efficient Frontline Operations
Eurocamp - Increased Re-Bookings Rate, £Millions Saved In Capital Expenditure And More Efficient Frontline Operations
E: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY EUROCAMP Q 400% increase in re-booking rates amongst ‘unhappy’ customers Q Saved £4 million – not replacing the guest furniture Q Cost savings being made by the Maintenance Team F our years after adopting it to manage their customer feedback programme, Feedback Ferret is now Eurocamp’s greatest management WRROIRULQ?XHQFLQJEXVLQHVV GHFLVLRQVIRUWKHLUKROLGD\R