Case Study

JTC Corporation: “Transformation to an efficient, scalable and customer-centric estates developer, enabled by innovative software.”

JTC Corporation: “Transformation to an efficient, scalable and customer-centric estates developer, enabled by innovative software.”

Pages 2 Pages

THE SITUATION “Our company goal is to accelerate industrial growth in Singapore,” said Mark Koh, Director FED. “In 2013 we started a project to double the size of our portfolio by 2018. From an efficiency perspective, we simply could not expand our costs and resources at the same pace. Therefore, we had an urgent need for a system and technology that could automate our processes and support us in the transformation to a new FED organization.” JTC started a tender to procure and implement a commercial off- the-shelf software solution for the standardization and automation of all facility management, maintenance, and real estate processes. “Our goal was to create a centralized data repository that allowed us to eliminate paper based processes, improve productivity and turnaround ti

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