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Product thinking: A customer-centric approach to driving innovation
Product thinking is a customer-centric methodology focused on innovation across organizations, teams, and products. It emphasizes principles like customer centricity, continuous discovery, hands-on learning, and cross-disciplinarity to build effective products. This approach aids in creating digital touchpoints, new customer services, internal employee products, technical products, software-defined hardware, and AI-based solutions, ensuring products meet user needs and drive growth.