Case Study
Impel AI Drives Appointment Set Rates and Lead Re-Engagement
Impel helped Audi Denver by providing an AI-powered automotive retail platform that automates lead management, follow-up, and customer communication. This solution enabled the team to respond promptly to all inquiries, track every channel effectively, and prioritize ready-to-buy customers. Impel’s intelligent system reduced the burden on staff, prevented leads from going cold, and enhanced the overall customer experience, leading to improved productivity and cost control despite a lean team.