Impel helped Passport Auto Group by deploying its Sales AI platform, which instantly engages internet leads 24/7 through personalized, human-like conversations via email and text. The AI efficiently manages lead follow-ups, answers VIN-specific inventory questions, and schedules appointments automatically, freeing staff to focus on high-value prospects. This results in improved productivity, consistent customer engagement, increased lead conversion, and enhanced overall business results across all stores without adding workload to the team.

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