How Stockton became a data-driven city focused on improving performance © 2021 Tyler Technologies, Inc. All rights reserved. For more information visit tylertech.com CHALLENGE: RALLYING PERFORMANCE IMPROVEMENT Stockton, the 13th largest city in California, has tackled many opportunities and challenges over the years, from its founding during the 1840s’ Gold Rush to its plunge into a historic bankruptcy following the 2008 financial crisis. When Harry Black joined Stockton as city manager in February 2020, he was humbled by the sacrifices made during the city’s recovery from insolvency. Through deep austerity measures, the city emerged from bankruptcy in 2015 to become one of the most fiscally solvent large cities in the United States. But Stockton had lost five to seven years

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