Organization Profile • Industry: Municipal • Location: Tulsa, Oklahoma • Number of Employees: 3,700 • Population: 400,000 • Tyler Client Since: 2016 • Tyler Products Used: Munis, Tyler Meeting Manager, Tyler Content Manager, Tyler Cashiering, EnerGov • Website: www.cityoftulsa.org Challenge In 2016, the city of Tulsa, Oklahoma, invested in Tyler Technologies’ integrated enterprise resource planning (ERP) software, Munis ® , to replace its legacy system. “We had an extraordinary number of manual processes,” said Monica Wright, enterprise systems manager at the city of Tulsa. “Incomplete integrations were slowing us down and complicating our efforts to maintain and upgrade systems.” Additionally, there was no streamlined process across departments to track disaster-related expenditu

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