The coronavirus pandemic has forced bus operators worldwide to confront unprecedented challenges, leading to new insights and innovations in the industry. Data has become crucial for operators to navigate this shifting landscape, helping them adapt to changing circumstances and improve operations. The crisis has accelerated the adoption of data-driven approaches, enabling operators to enhance passenger experiences, optimize schedules, and reduce costs. As society transitions to a new normal, the use of big data and advanced analytics will be essential in driving efficiency and meeting the evolving needs of passengers, ensuring that buses remain a vital part of sustainable urban mobility.

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