Ready for What’s to Come — How a Texas City Was Unknowingly Prepared for Remote Operations
Ready for What’s to Come — How a Texas City Was Unknowingly Prepared for Remote Operations
2 PagesOrganization Profile • Industry: Municipality • Location: Harris County, Texas • Number of Employees: Approximately 100 full-time employees and 70 part-time/ seasonal employees • Population: Approximately 8,000 • Tyler Client Since: 2000 • Tyler Products Used: Incode ® ERP, MyCivic TM , Incode Utility Billing, Incode Court, Tyler Notify, Tyler Content Manager TM , Open Finance TM , Tyler Parks and Rec TM The city of Jersey Village was among the rest of the nation waiting for notice that businesses and its municipal offices would be closing due to COVID-19. Closing its doors on March 18 meant moving employees to working remotely and changing the way staff interacted with citizens. Luckily, this transition was nearly seamless for the municipality because of the work staff had alre
