Case Study
How retail giant, Briscoe Group, completely re-engineered its training approach in less than 6 months
How retail giant, Briscoe Group, completely re-engineered its training approach in less than 6 months
AXONIFY CASE STUDY: How retail giant, Briscoe Group, completely re-engineered its training approach in less than 6 months “It’s been a whirlwind,” says Aston Moss, General Manager of Human Resources (HR) at Briscoe Group, one of New Zealand’s largest listed retailers. “The speed at which we’ve been able to transition from our incumbent vendor and rebuild our content —while developing completely new capability in our team—is really impressive.” An impressive feat, indeed. Moving Briscoe’s 2,000 employees, almost 90 locations (including retail stores and support functions as diverse as warehousing, a contact center and professional support services) to a brand new platform was a heavy lift. On top of that, rebuilding training content and strategy—and doing it all in less than 6 mont