Fueling a “fresh” approach to customer experience with frontline- first training and communications
Fueling a “fresh” approach to customer experience with frontline- first training and communications
6 PagesCustomer story Fueling a “fresh” approach to customer experience with frontline- first training and communications “ In this industry, you have to lead. If you don’t lead... you get left behind.” Mitja Kulcar, Frontline Training & Development Lead, MOL Group How do you stay on top in a transforming industry? According to MOL Group, you innovate and educate. With the rise in usage of electric cars and ride sharing services, and changing customer demands, all signs point to the massive transformation of traditional fuel retail. How does the future of service stations look like? If you ask MOL, the future will be fresh, digital, with full of innovations and it’s just around the corner.2 MOL Group + Axonify story Check out how other customers are transforming their frontl
