1 Case Study - Munson Healthcare System Insource Your Vendor Management - a health systems success story CASE STUDY How a healthcare system in beautiful northern Michigan solved its $6 million contract labor problem The Munson Healthcare System – a group of nine owned, managed, and affiliated hospitals – was facing a serious staffing problem. Outsourcing our contract staffing needs to a third- party Managed Service Provider (MSP) had created a $6 million – and growing! – Annual expense that was threatening our ability to deliver health care programs and education to our local community. As Munson provides over $60 million in financial support to our community annually, a $6 million labor spend created an unhealthy constraint on our ability to serve our

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