petdesk.com | 1-844-PET-APPT | info@petdesk.com 90% of appointments auto-confirmed through PetDesk The Problem: Lack of functionality and integration made client communications a hassle In 2015, Cat Clinic founder, Dr. Diane Steinberg, and former practice manager, Tracy Neurauter, returned to the office where they’d served side by side for years. Stepping in together as new co-owners, they were determined to restore the struggling clinic to be successful and profitable. But Dr. Steinberg had one key requirement—this time she intended to focus on practicing veterinary medicine, while Tracy took over as hospital administrator to manage all facets of the business. Preparing to retake her leadership role, Tracy evaluated the existing grab bag of solutions, including DemandForce

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