petdesk.com | 1-844-PET-APPT | info@petdesk.com 38% Decrease in No-Show Rate 10% Decrease in Lost Clients 591 More Completed Appointments Clinic Overview Bluemound Animal Hospital has been the trusted veterinary hospital for Brookfield, Wisconsin for more than 28 years. The 4 doctor practice, founded by Dr. Weaver, provides medical, surgical, and dental care with more than 10,000 appointments set every year. BAH is using PetDesk for all of their appointment and reminder needs. The Problem: Busier Clients, More Missed Appointments They experienced an increase in no show rate to about 13%. This is pretty high but not uncommon for a larger practice seeing so many patients every week. Clients were getting busier and more forgetful so calling the day before was losing its effectiveness

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