Dental Practice Saves Every Week 15 HOURS OF PHONE TIME CASE STUDY SUMMARY CASE STUDY Aurora Linehan, service coordinator at Northside Dental, is always looking for tools to help the practice grow and improve communication with their patients. So when she discovered Solutionreach would send appointment reminders in English or Spanish, she knew she had to try it out. “We have a large Spanish-speaking population,” explains Aurora. “Solutionreach allows us to customize the text and email appointment reminders to be sent in the language the patient prefers. We have fewer no-show appointments since our patients started receiving the reminders in their native language.” Not only did Aurora appreciate the ability to customize the language for each patient, she took advantage of other

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