PRM TO KEEP A FULL SCHEDULE Dental Practice Uses CASE STUDY SUMMARY CASE STUDY As the oce manager for Hubbard and Neal Great Lakes Family Dental, Julie Bond’s main responsibility is to make sure everything in the oce runs smoothly. “I find Solutionreach to be extremely helpful in the oce,” Julie says. “Quite honestly, I couldn’t imagine life without it...it’s fabulous.” Like most dental practices, no-shows were a huge problem for Hubbard and Neal. Confirming each appointment took a lot of time, because the sta had to reach out to each patient individually. With the automated reminders and confirmations from Solutionreach, Hubbard and Neal sent over 28 thousand appointment reminders and the amount of time spent on this task dropped drastically. “Each confirmation call takes a

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