Eye Care Practice Eliminates 7 Hours Of Phone Time Each Week
Eye Care Practice Eliminates 7 Hours Of Phone Time Each Week
2 PagesCASE STUDY SUMMARY ELIMINATES 7 HOURS Eye Care Practice of Phone Time Each Week CASE STUDY Amy Pelak, o ce manager and optician at ProView Eye Care, has been a longtime fan of Solutionreach. When ProView Eye Care changed ownership, one of the first things the new doctor was looking for was patient relationship management software. Amy suggested he look into Solutionreach and the decision was made. “There were more ways for the o ce to communicate with patients,” Amy explains. “And the customer service with Solutionreach is friendly, and that’s huge for us! If there’s something we aren’t sure of, it’s no problem to call and ask. The customer service reps will walk us through it, do a screen-share, or find an article in the Solutionreach Community forums.” REDUCED PHONE TIME One
