Lloyd’s, the world’s specialist insurance market, began working with ETS in 2014 after seeking a new partner for its global employee survey. Philip Edwards, Head of Employee Relations, explains: ETS was one of a number of specialists invited to tender for Lloyd’s employee survey. We chose to work with ETS based on the engaging presentation delivered, their flexible approach to our solution, the occupational psychologist expertise on hand and the global benchmarking available to us. Challenge: Lloyd’s was keen to ensure that its employee survey was getting to the heart of what’s important to employees, measuring the right things and highlighting key drivers of engagement for its people. Project: Engagement survey Work involved: Extensive consultancy support; survey tools Started

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