Jardine Motors Group, trading as Lancaster, boasts one of the UK’s biggest independent networks of franchised automotive retailers covering more than 20 car brands. In 2016, they selected ETS to partner with them on their nationwide employee survey. Challenge: Jardine Motors had previously run an employee survey in-house but saw the need for an independent view to measure how they fared when benchmarked against other retailers. Clare Martin, Group HR Director at Jardine Motors, explains: We were keen to get more data from the survey to gain a deeper understanding of colleague engagement here and see what is really important to our colleagues. The business psychology expertise that ETS could offer was a big factor in us choosing to partner with them.” To capture their employees’ v

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