BACKGROUND Craft Collective is a craft beer distributor helping beverage producers — beersmiths, cider makers, coffee roasters — build their brands and sell their products throughout the New England region. As the company found itself struggling to collect payments on time and delegating too many of its resources to tracking them down, it was obvious that it needed to find a more efficient way of handling its collections. Before automating with Esker, Craft Collective was receiving all of its payments via mailed check, or checks were held at physical locations for its salespeople to retrieve, which took up substantial amounts of salespeople’s time. Because all payments were in the form of checks, it also required excessive time to process them. “Up until two years ago, I was sti

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