BACKGROUND Remarkable Liquids distributes some of the world’s finest beer, cider and mead to restaurants, bars and stores throughout the states of New York and New Jersey. The company has only been in business for less than a decade, but, as demand grew, found itself struggling to collect timely payments from its customers. In New York, any licensed retailer that is delinquent on payments for alcoholic beverages is placed on a “C.O.D.” list that requires all distributors or wholesalers to require cash on delivery. Remarkable Liquids knew it needed a solution that could scale with the company, automate collections, keep sales reps focused on sales, and help its customers pay their invoices quickly. The company’s first step toward improvement was working with Vermont Information Pr

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