Case Study

ClubMed significantly reduces abandon rate & improves service

ClubMed significantly reduces abandon rate & improves service

Pages 2 Pages

1 Service levels improved by 6% 6% Abandon rate dropped from 28% to 5% 82% Conversion rate has improved Club Med Club Med is a French company specializing in premium all-inclusive vacation packages for families. It was started in 1950 by Belgian entrepreneur Gérard Blitz, who opened a summer year in Palinuro, Salerno in Italy. Today, Club Med has 65 award-winning resorts worldwide. From tropical islands and ski please every traveler. Improves Service Levels with Monet Software After having Monet, we can never go back. It’s a very intuitive solution to use, especially the way the exports are done. It makes everything easier. Jesse Holder Workforce Management Specialist2 The Challenge Club Med utilizes a home base program for agents who want to see their schedules. Schedules are pri

Join for free to read