Chatbots are transforming the online sales journey. See how a small team pioneered live chat and chatbots for sales, differentiating customer experience, cutting the length of chats by a third and raising conversion by 11% at key times. Chatbots and live webchat have been pioneered at AA Ireland to grow sales and make the online experience far better for customers. Crucially, this didn’t require major resource and, as a pioneering customer of ServisBOT’s Conversational AI Platform, a single manager powered this transformation, building up the webchat sales team then delivering chatbot automation, in just eight weeks.

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