White Paper: How Effective Call Center Software Improves Patient Transfer Center Workflows Contents Patient Transfer Call Center Patient Transfer Centers and Call Center Software Connecting with On-Call Medical Staff The Importance of Recording and Reporting There is a lot of coordination involved when getting a patient from point A to point B. That is why hospital systems will have a dedicated Patient Transfer Center to coordinate inpatient-to-inpatient, emergency department-to-emergency department, and hospital-to- hospital transfers for adult and pediatric patients. Communication occurs between medical staff and the call center agent. Patients may be admitted to a hospital from their home, workplace, other hospitals or clinics, and can arrive a variety of ways including via ambula

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