Retailers must adapt quickly to thrive in a rapidly changing landscape. Key strategies include building strong consumer relationships, offering more personalized services, and embracing omnichannel models. Retailers should focus on ecosystem development, incorporating adjacent services like healthcare or financial services to create new revenue streams. Flexibility and career development are critical to retaining frontline workers. Additionally, leveraging data science and AI for pricing, promotions, and supply chain optimization will enable retailers to stay competitive and drive long-term growth.

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