Consumer goods and retail companies are grappling with post-pandemic employee burnout, particularly among women and employees of color. Women in this sector report higher burnout rates than other industries, and many companies paused diversity and inclusion (D&I) programs, worsening the situation. To recover, companies must reset workplace norms for flexibility, prioritize employee well-being, debias promotion processes, and rebuild programs to develop diverse talent. These actions will help retain talent, improve employee satisfaction, and drive business performance in the recovery phase.

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