Report

2022 retail industry outlook

2022 retail industry outlook

Pages 16 Pages

The 2022 retail outlook predicts opportunities for a "great retail reset" despite challenges like inflation, supply chain disruptions, and labor shortages. Retailers are urged to reimagine their workforce, invest in digital transformation, and enhance supply chain resilience. Many are shifting towards omnichannel strategies, focusing on seamless customer experiences across both physical and digital channels. With 96% of consumers expecting a cross-channel shopping experience, investing in technology and workforce flexibility is critical for long-term success.

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