The Esker white paper outlines how AI-driven automation improves order management by digitizing fax, email, and EDI orders across any ERP system. Manual processes cause delays, errors, and poor customer experiences. Esker’s platform streamlines order capture, routing, and archiving, enabling faster processing, fewer errors, and lower costs. Companies like Viega and Cerapedics saw major efficiency gains. Features like real-time dashboards, mobile access, multi-ERP integration, and anomaly detection support remote teams and boost customer service while ensuring visibility and scalability.

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