SPOTLIGHT Sponsored by: SAP Integration Reimagined: Preparing for the Event-Driven Automation Revolution September 2022 Written by: Shari Lava, Research Director, Automation, and Maureen Fleming, Program Vice President, Intelligent Process Automation Introduction Businesses increasingly recognize they need to move faster and become more situationally aware — not just internally but also externally with customers and across their ecosystems. Situational awareness is the ability for people and systems to understand the current state and quickly react or adapt as necessary. Executives may be keenly aware that scalability problems during peak periods will cause loss of business. They may be aware of order cancellations when inventory systems are inaccurate or of lost oppor

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